Merchi Help Desk
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Recent activity by Merchi Help Desk-
What is the Merchi Marketplace?
The Merchi marketplace is a decentralised hub where Suppliers and Sellers connect. The Merchi value chain is comprised of Sellers who want access to unique custom merchandise and its fulfilment se...
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How does the Marketplace work?
Suppliers add their own unique range of customisable products to the Merchi marketplace with full product details including price, variation options and turnaround time. These products are now ...
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What artwork file types do you accept?
When you create a new product in Merchi you will need to send your artwork files to the Supplier so that they can complete the Drafting process. You can upload artwork in any of the below formats: ...
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What is the Drafting process?
Suppliers may submit a draft artwork for your job that requires your approval, this should indicate to you what print colours are used, artwork placement, product layout etc. On submitting a produ...
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How to add a Product from the Merchi Marketplace to your store
The Merchi Marketplace offers a range of products from our global supplier network. You can choose and customise one or multiple products from the Marketplace and add to you store for your fans / c...
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How do I create a Merchi store?
You can sign up for a free Merchi store here. One of our Merch Managers will be in touch and help you get up and running and products into your store.
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What is a Merchi Store?
A Merchi Store is your own e-commerce store that you can use to sell your merchandise to your fans. Sellers can start and grow their merchandise business with Merchi with a free online store where...
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How to create a Job
In order to create a job you will need to first have a product to associate with it. To create a job in Merchi for one of your clients please follow these steps: Click on + button (top right hand...
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What is the Drafting process?
The drafting process is a visual & specification agreement between the supplier & the customer. When jobs come in they should contain enough information for the supplier to design the customer's ar...
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How to create a Shipping method
As a Company you can set up a variety of shipment methods and control how much you charge your clients for shipping by creating shipment methods. Once created, shipment methods can be applied to pr...