Merchi Help Desk
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Recent activity by Merchi Help Desk-
Job Procedure & Workflow
Follow the below steps to ensure you have all aspects of a new job covered. Each organisations may have a different workflow, the below is just an overview of how it could be completed. Checklist ...
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How to create a new User or Team Member
Everyone that uses Merchi will have a User Profile. If you have signed up to Merchi as a Supplier or as a Seller, a User Profile will automatically be created for you. To create a new User or Team...
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How to add a Team Member
When you sign up to Merchi as a Supplier, a User Profile will automatically be created for you. To create a new User or Team Member, follow the below steps: Navigate to the left hand menu Under D...
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Dashboard Overview
The Merchi Dashboard is your hub for all of your operations. It gives a snapshot of your activities with all jobs and orders, from all of your websites and other sources organised in an intuitive d...
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What is Minimum Order Quantity (MOQ)?
Merchi has a huge selection of customisable merchandise options from a range of trusted suppliers from around the world. Save money by ordering your merchandise in bulk with MOQ products. Minimum O...
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Product confirmation and creation
To create your new product profile, you will be required to confirm feature images, description, pricing and variations. Follow these steps: Navigate to the product creation job profile Collabor...
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Glossary
Welcome to the Merchi glossary. All the need-to-know terms to get you using Merchi in an efficient way. This glossary describes key Merchi concepts, terminology, and features and it's a good place ...
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Payment Methods
As a Company you can accept a variety of payment methods from your clients. Follow the below steps to set up your payment methods: Navigate to your Company page and select the Payment Options tab ...
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What to do if you have forgotten your password
If you have forgotten your password to your Merchi account please head to the Login page and click on the Forgot Password link at the bottom. You will then be directed to enter your email address...
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What can I sell in my Merchi Store?
You can sell anything you like in your Merchi store as long as you have the rights to do so. Choose from a large range of customised products from the Merchi Marketplace or add your own ready made ...