Merchi Help Desk

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  • Product Settings - Inventory

    Video Tutorial here:   We'll take a look through Merchi's 'Product Inventory' settings and how you can use them to manage your inventory.   To enable 'inventory' for this particular Product.. make...

  • Product Settings - Variations

    Video Tutorial here:   The second tab of an individual product settings is labeled ‘variations’ Product Variations' enable you to customise specific fields and options related to your Products. Cl...

  • Product Settings - Info

    Video tutorial here:   The first tab of an individual product settings is labeled ‘info’Here, you can customize specific details, such as, the specified Domain.. where your product belongs, the Pr...

  • How To Create a Product

    Video Tutorial here:   Click the top right hand side '+' button.. Then, from the pop-out panel, select 'Product'.. Now, starting from the top of the panel, select the target 'Domain' your produ...

  • Getting started

    Merchi brings the power and convenience of smart value chain management to Shopify merchants. Quickly and easily find, customise and sell unique products manufactured and fulfilled by Merchi's list...

  • How to manage Product & Production relationships

  • How to create a Domain as a Third Party Supplier

    As a Third Party Supplier you may want to open a store & provide fulfilment for your clients. This increases client engagement and sales growth.  Creating a Domain allows your clients to access you...

  • Can my buyers return or exchange their products in Merchi?

    When someone purchases a product from your Merchi store, you must follow your local consumer laws guidelines to decide whether you will accept returns or exchanges. It is best to advise your custom...

  • How does Shipping work?

    If you are using a Merchi supplier, every product that you add to your store will have an average turnaround time associated with it. This will be set by the Supplier and is located on the product ...

  • Converting a quote into an invoice

    For a third party supplier to issue an invoice from Merchi they need to register a Domain / Store with Merchi. Click here for information on how to set up your Domain.  Alternatively, quotes can be...