Orders and fulfillment

Receiving an order for a product supplied by Merchi

When one of your customers places an order for one of your Merchi products, the order for the Merchi product will be included in the Shopify order as a line item. The fulfilment status of this line item will be set to "Accepted". 

Automatically a corresponding job will be created on Merchi, with you as the "client" and your customer as the "blind ship to".

Before production and fulfilment can commence, you must "Collect payment" and set the order as paid. This will inform the supplier that you've received payment and that they can now generate an invoice to charge you for the production.  The status of your order line item will be updated to "In progress".

When production is complete and the product has been shipped, the status of the order line item will automatically be updated to "Fulfilled".